What is better Moobidesk or Vivantio? If you’re getting a hard time selecting the best Customer Support Software product for your company, it’s a good idea to compare and contrast the available software and see which tool offers more positive aspects. In particular, here you can review Moobidesk (overall score: 8.0; user rating: N/A%) vs. Vivantio (overall score: 8.4; user rating: 93%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more flexible pricing plans for your current budget. Using a clear table to evaluate their features will significantly increase the likelihood of obtaining the right product for your company. Look closely at other factors of the software like intuitiveness, flexibility, scalability, and pricing options.
We realize that not all businesses have the time to test a large number of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Moobidesk integrates with the following business systems and applications:
SugarCRM
WhatsApp
Facebook
Instagram
Twitter
Telegram
Line
Web Chat
WeChat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SGCarMart.com, Face of Man
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Moobidesk is a customer engagement platform that enables businesses and organizations to engage and provide quality support to their customers through any support and communication channels.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You should keep in mind that while both Moobidesk and Vivantio may have a reliable array of features every solution may be aimed at a different business size. If you are analyzing various solutions you should pay attention to a company size they are aimed at. Some elements might scale up well for huge enterprises but if you have a small or mid-sized business it’s frequently more sensible to refrain paying for complex features that you might never actually use.
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