Salesforce LiveMessage

NOAWARDS
YET
Pricing:
Starting from $75
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Landline Texting to Existing Office, 800 Numbers for the US, New Numbers for Non-US Locations
- Facebook Messenger Integration
- SMS Texting
- Custom Workflows
- Two-Way Text Messaging Channel
- Standard SMS Text Messages
- Sync and Log Text Chat with Leads, Person Accounts, Contacts
- Bulk SMS Text Messaging Campaigns
- Lead Nurturing
- Outbound Text Messages
- Appointment Reminders
- Notifications
- Interactive Message Response (IMR)
- Text-to-Case
- Omnichannel Integration
- Smart Routing
- Customer Feedback and Analytics
- Multiple, Simultaneous Chat Sessions
- Picture Messaging/MMS
- Conversation History
- Complete SMS Text Solution
- Business-Class Text Platform
- Click-to-Text Feature on Website
Pricing Info
Pricing Info
Pricing of Salesforce LiveMessage starts at $75/user/month. It is part of the Salesforce Service Cloud suite as an add-on for the Lightning Enterprise ($150/user/month) and Lightning Unlimited ($300/user/month) Editions. For accurate pricing information for your business, contact the vendor for a quote.
Integrations
Integrations
Salesforce LiveMessage integrates with the following:
- SMS texting (custom workflow via Lightning Process Builder)
- Facebook Messenger
- Salesforce Service Cloud (Console required)
- Salesforce Sales Cloud (Console required)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PGE, Ultra Music Festival, NCR Silver
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A mobile messaging platform through SMS and Facebook for delivering personalized customer support.
Company Email
Contact No.
Company's Address
Salesforce
The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States
Salesforce LiveMessage Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Workflow & Action Engine
- Report Rules
- SLA
- Email & Communication
- Templates
- Push Notifications
- Auto-Distribution of Work
- Incoming calls
- Customer History
- Analytics & Reporting
- Customized Reports
- Multi-Language
- Personalization
- Auto-routing and Offline Sync
- MobileWorker
- Cloud Security
Pricing Info
iTouchVision Customer Service Software is priced on quote basis, and you should contact the company to have your monthly subscription calculated.
Integrations
iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.
Company Email
Contact@iTouchVision.com
Contact No.
Company's Address
Unit 7031, 1 Fore St,
London EC2Y 5EJ
UK
iTouchVision Customer Service Comparisons
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The services analyzed on this page are merely a sliver of our full Customer Support Software category and you should take into account that there might be more reliable alternatives available. If you would like to ensure you make the wisest choice for your business we strongly suggest that you analyze more services first. It may also be a good idea to consult our top 10 Customer Support Software ranking to learn which solutions are now the highest-rated ones and leaders in the market.
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