DeskXpand
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Chat design using CSS
- Chat archive
- Definition of rolls and moderators
- Spam filtering
- Channel security
- Single message deletion
- Offline mode
- Theme gallery
- Supports PC, mobile and tablets
- Multilanguage support
- Facebook and Twitter login
Pricing Info
Pricing Info
RumbleTalk offers a 7-day free trial and three packages:
Starter plan: $19/month (save 26% on annual billing)
- 50 chatters
- 1 chat
- Unlimited bandwidth
Basic plan: $39/month (save 36% on annual billing)
- 150 chatters
- 3 chats
- Unlimited bandwidth
Master plan: $67/month (save 27% on annual billing)
- 250 chatters
- 8 chats
- Unlimited bandwidth
Integrations
Integrations
RumbleTalk supports the following integrations:
- Wordpress
- Joomla
- Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony Music, The Salvation Army, Seattle Pacific University, Georgetown University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
RumbleTalk is an innovative social engagement platform for websites events and offline events.
Company Email
support@rumbletalk.com
Contact No.
Company's Address
RumbleTalk Ltd, Address: Har Hazofim 18/1, Rehovot, Israel
RumbleTalk Comparisons
Popular RumbleTalk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Omnichannel Customer Support
- Self-Service Portals
- FAQs
- Knowledge Base
- Chat Widget
- Unified Team Inbox
- Ticket Management
- In-Ticket Collaboration
- To-Do Lists
- Task Reminders
- SLA Management
- Support Reports & Analytics
Pricing Info
DeskXpand offers three enterprise pricing plans for users to choose from. Here are the details of each plan:
Starter – $0
- Free for a lifetime
- Maximum of 3 users or agents
- Free 1-month support
- Email ticketing
- Self-service support portal
- Ticket & Website forms
- Ticket response
- Ticket status
- Ticket priority
- Requester’s details
- Ticket filtering
- Multiple file attachments
- Ticket conversations sorting
- Public & Private notes
- Customized ticket data fields
- Agent group & role management
- Customer/contact management
- Knowledge base articles, categories, & folders
- Customize public portal
- In-depth helpdesk reports & analytics
- Dashboard
- Support via email, ticket & knowledge base
Essential – $5/agent/month (annual billing)
- Unlimited no. of users or agents
- Software updates
- Free lifetime support
- All features in Starter Plan, Plus:
- To-Do lists
- To-Do reminders
- Customized ticket statuses
- Business hours
- Dependent ticket data fields
- Dynamic ticket forms
- Multiple products
- Customized agent roles
- Customized company & contact data fields
- Customer timelines
- Approval processes
- Article templates
- Customized email servers
Premium – $7/agent/month (annual billing)
- Unlimited no. of users or agents
- Software updates
- Free lifetime support
- All features in Essential Plan, Plus:
- Ticket templates
- Ticket assignment load balancing
- Multiple Business hours
- Multiple products content management
- Customized CSS
- Fully Customized portal
- Customized domain mapping
- Data export
Integrations
DeskXpand integrates with:
- Amazon Web Services
- Salesforce
- Microsoft Dynamics CRM
- Magento
- Shopify
- Trello
- Jira
- Google Forms
- SurveyMonkey
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Analista de Sistemas, Scott A. Precourt
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
Company Email
sales@deskxpand.com
Contact No.
Company's Address
DeskXpand
Biztech IT Consultancy Pvt. Ltd., C/801, Dev Aurum Commercial, Near Anandnagar Cross Roads, Prahlad Nagar, Ahmedabad - 380015, Gujarat
India
DeskXpand Comparisons
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It may not always be enough to simply compare RumbleTalk and DeskXpand against each other. Even though useful tools, cost and user reviews are all important and should be considered when making a final choice, you should also check out the recognition and awards merited by each product. Frequently a less known solution may turn out to be an excellent choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which proves that regardless of lesser market presence it’s a significant contender to the apps that rule the market.
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