What is better RightAnswers or Intelligence2day? When scouting for the ideal Knowledge Management Software for your enterprise our recommendation is that you review the features, pricing, along with other critical info regarding the product and vendor. Here, you can examine the parallels and disparities between RightAnswers (overall score at 9.0 and user satisfaction at 100%) and Intelligence2day (overall score at 7.4 and user satisfaction at N/A%).
It's also possible to check their specific modules, like functions, plans, pricing, conditions, etc. Moreover, analyze the terms carefully for information on hidden fees, such as, setup cost, separate helpdesk support, upgrade fees, storage fees, and other similar charges.
Our experts made sure to prepare reviews of all popular Knowledge Management Software solutions available out there, but among all the ones we reviewed these three caught our special attention: ServiceNow Knowledge Management, Zendesk, Zendesk.
Contact Upland Software for more information on RightAnswer basic and enterprise pricing packages. You may also sign up for a demo to see if the software is a perfect fit for your business.
RightAnswers integrates with the following business systems and applications:
Salesforce
ServiceNow
NetSuite CRM
BMC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Pfizer, LinkedIn
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RightAnswers knowledge software makes IT help desk and customer service agents more productive. It improves both employee and customer experiences with a centralized knowledge hub to create, maintain, and locate relevant information quickly.
A cloud-based knowledge management and competitive intelligence solution for decision makers in organizations that operate in industries that are information intensive.
Every time you research various Knowledge Management Software products you shouldn’t simply look at their features list and provided pricing plans. Consider that the product should be matching your work processes and company so the more flexible their offer the better. Check which platforms are supported by RightAnswers and Intelligence2day and make sure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this could be a key element for many businesses.
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