What is better RichCall or Userlike? If you wish for an efficient Customer Support Software product for your organization you must invest time and examine different options. It doesn’t have to be difficult, and can be as quick as matching their functionalities in a table like the one below. You will also get a quick idea how each product performs. For instance, on this page you can see RichCall’s overall score of 8.0 and compare it against Userlike’s score of 8.5; or RichCall’s user satisfaction level at N/A% versus Userlike’s 100% satisfaction score.
The evaluation can help you spot the good and bad points of each program, and make up your mind on which suits you requirements better. On top of the rich features, the solution that is easy to understand and use is always the better choice.
We realize that not all people have enough time to scrutinize dozens of various solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
In case you continue having doubts about which solution will perform best in your case it may be a sound idea to analyze each service’s social metrics. These metrics are usually a way to see how popular a given product is and how big is its online presence. For example RichCall Twitter account has currently 0 followers. At the same time Userlike Twitter is followed by 5246 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
