What is better Responcierge or Ebsta? If you wish for a reliable Customer Experience Management Software product for your organization you must remember to assess several options. It doesn’t have to be complex, and can be as quick as matching their features in a table like the one below. You will also get a brief idea how each product works. For example, on this page you can see Responcierge’s overall score of 8.0 and compare it against Ebsta’s score of 8.0; or Responcierge’s user satisfaction level at N/A% versus Ebsta’s 100% satisfaction score.
The assessment will help you identify the strengths and weaknesses of each program, and choose which one suits you requirements better. Beyond the robust features, the solution that is easy to understand and use is always the better choice.
Our experts made sure to review all popular Customer Experience Management Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Alchemer, Smartlook.
Responcierge in the process of creating an integration with Zapier which will allow it to quickly connect with almost 800 other applications quickly and easily.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Responcierge is a complete online customer engagement software that comes with robust live chat and other communication tools. It utilizes live chat with video capabilities to assist customers with their concerns, including filling out forms, etc. Customers can also opt for phone call requests or schedule appointments via event scheduler.
Ebsta offers two SMB and enterprise pricing plans for you to choose from. Meanwhile, if you want a package that is tailored to the unique needs of your organization or team, please contact the vendor. Here are the details:
Inbox – $30/user/month or $360/user/month (paid annually)
Integrate with Salesforce
Synchronize contacts, calendars, and emails automatically
Unlimited Email Monitoring
Set Up Personalized Workflows
Meeting Scheduler
Send Out Emails Later
Integration with more than 50 websites
Team – $50/user/month or $600/user/year (paid annually)
If you continue having second thoughts about which product will work best for your business it may be a good idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular a given service is and how wide is its online presence.For instance, if you analyze Responcierge LinkedIn page you’ll find out that they are followed by 1 users. In case of Ebsta the volume of followers on their LinkedIn page is 808.
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