What is better Rescue by LogMeIn or osTicket? Getting the perfect Help Desk Software product is all about evaluating different solutions and figuring out the top software for your specific needs. Our unique algorythm gives you a brief look at the general rating of Rescue by LogMeIn and osTicket. For general quality and performance, Rescue by LogMeIn scored 7.4, while osTicket scored 7.1. On the other hand, for user satisfaction, Rescue by LogMeIn earned N/A%, while osTicket earned N/A%.
Below it's also possible to check their functionalities, terms, plans, etc. to see which program will be more suitable for your company. An important feature to assess is if the application allows you to enable/disable limitations on various types of users to secure any critical company data.
Those of you who want to save some time or want a suggestion from our team might want to take a look at these top choices for this year: .
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
You shouldn’t count on exclusively a wide array of features and scalable pricing from a popular Help Desk Software. Almost as crucial as core features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about Rescue by LogMeIn or osTicket, or you struggle with some problems, or maybe you’ll need to ask for a specific update or feature beneficial to your company you can trust in a responsive and helpful customer support. See if services such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you can profit from individual training or at least an FAQ you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
