What is better Quantum Metric or LiaCX? You have such a huge number of Customer Experience Management Software alternatives in today’s state of that industry that choosing the right product may be confusing. On our comparison page, we let you review the tool, terms and conditions, available plans, and more details of Quantum Metric and LiaCX.
You can assess their score (8.0 for Quantum Metric vs. 8.6 for LiaCX) and user satisfaction level (99% for Quantum Metric vs. 100% for LiaCX). The scores and ratings provide you with a general idea how both of these software products perform. Additionally, find out if the application can integrate with the company’s current business apps to promote greater productivity.
In case you you need to quickly identify the more reliable Customer Experience Management Software according to our review team we recommend you examine the following services: Zendesk, Smartlook, Alchemer.
Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Premium – $5,500/month
Up to 1M Sessions per Month
Up to 10 Users
Deep Analytics
30 Day Historical Replay Storage
Full Machine Intelligence
SaaS Deployment
Enterprise Plus – By quote
Custom Sessions
Unlimited Users
Deep Analytics
As Needed Historical Replay Storage
Full Machine Intelligence
SaaS or On-Premise Deployment
Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.
Quantum Metric’s API allows it to integrate with A/B/n testing programs like Oracle Maxymiser and NPS/CES survey solutions such as Qualtrics and OpinionLab.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Quantum Metric is a unique customer management software powered by Big Data and machine intelligence.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
You shouldn’t expect only a wide range of functionalities and flexible pricing from a reliable Customer Experience Management Software. Almost as crucial as main features is a top-notch customer support. You want to guarantee that when you have any questions about Quantum Metric or LiaCX, or you run into a problem, or maybe you’ll want to ask for a certain change or functionality useful to your business you can count on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you are able to enjoy individual training or at least an FAQ you can use.
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