What is better Qualtrics CX or Whatfix? There are lots of Customer Experience Management Software products available for businesses right now. The ideal way to find out which app fits your needs best is to evaluate them side by side. As an example, here you can compare Qualtrics CX and Whatfix for their overall score (9.1 vs. 7.9, respectively) or their user satisfaction rating (100% vs. 100%, respectively).
Additionally, you can compare their features and pricing conditions and other useful data below. When matching products be sure to compare their related capabilities and mark their distinctive elements to obtain a clearer picture of both deals. Likewise, remember to check secondary factors including security, backup, usability, and customer service.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software solutions available on the market, but among them these three deserved our special attention: Alchemer, Zendesk, Smartlook.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Whatfix integrates with the following business systems and applications:
Google Analytics
Zendesk
Desk.com
Freshdesk
Salesforce Sales Cloud
Intercom
YouTube
Wistia
Moodle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Flipkart, AVNET, bmc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Whatfix is an online solution that helps the businesses in creating interactive and compelling user guides and walkthroughs on their online business sites.
When you pick a product that you think will be an actual asset for your business you shouldn’t simply focus on what reviewers have to say about it. Very often personal experience with the app may be different, depending on your own preferences and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for every software to give you an immediate overview of how real users of Qualtrics CX and Whatfix rate their experience with the software. Our algorithm is based on advanced analysis of product mentions on other sites, social networks and blogs, so you will receive a comprehensive and credible overview of what other customers think about every service. In this case Qualtrics CX got a total satisfaction rating at 100% while for Whatfix 100% of people say they had an enjoyable experience with it.
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