What is better Qualtrics CX or SoGoCX? Finding the right Customer Experience Management Software product is as simple as evaluating the good and weaker features and terms offered by Qualtrics CX and SoGoCX. Here it's also possible to match their overall scores: 9.1 for Qualtrics CX vs. 9.2 for SoGoCX. Or you can verify their general user satisfaction rating, 100% for Qualtrics CX vs. 97% for SoGoCX.
We suggest that you put some effort and analyze their specific functions and figure out which one is the better choice for your company. What’s more keep in mind to take into account your company’s or industry’s unique case, such as, a multilingual app for a global team or a mobile version to help you work away from your office.
We are aware that not all people have enough time to try out a wide range of different services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
You should pay attention to the fact that while both Qualtrics CX and SoGoCX may provide an outstanding range of features every software may be aimed at a different business size. If you are studying different apps you should focus on a company type they are catering to. Specific elements may scale up with no problem for large enterprises but if you have a small or medium company it’s often more sensible to refrain paying for advanced functionalities that you may never use.
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