What is better Qualtrics CX or phone.systems? If you’re getting a hard time selecting the best Customer Support Software product for your needs, try to compare and contrast the available software and discover which solution offers more benefits. For example, here you can review Qualtrics CX (overall score: 9.1; user rating: 100%) vs. phone.systems (overall score: 7.5; user rating: 100%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more suitable pricing plans for your current budget constraints. Having a clear table to compare their features will significantly improve the likelihood of obtaining the right product for your company. Look closely at other aspects of the software such as if it’s easy to use, flexibility, scalability, and pricing options.
We are aware that not all people have the time to test a large number of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Alongside its free edition, phone.systems offers several SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or annual subscription, and the pricing varies based on the edition you’re going to purchase and the features you want to include.
In addition, If your organization is a service provider, please contact the company and ask for a custom quote. Meanwhile, here are the details for phone.systems’ SMB and enterprise pricing plans:
An advanced, flexible, and scalable cloud-based telephony solution that permits organizations and companies to apply various strategies for routing calls automtically, create virtual conference rooms, and access other powerful features that help them increase business efficiency, connect workers and customers across global locations, and remove the barriers associated with the traditional phone system.
In the event you are still having second thoughts about which service will work best in your case it may be a sensible idea to check out each service’s social metrics. Such metrics are quite often a sign of how popular every solution is and how large is its online presence. For example, in case of Facebook Qualtrics CX has 37664 likes on their official page while phone.systems profile is liked by 0 people.
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