What is better Qminder or SoGoCX? You can use our scoring system to help you get a general idea which Customer Experience Management Software product is more suitable for your company. For overall product quality, Qminder earned 8.0 points, while SoGoCX received 9.2 points. Meanwhile, for user satisfaction, Qminder scored 100%, while SoGoCX scored 97%.
Details about their functions, tools, supported platforms, customer service, and more are available below to give you a more correct assessment. Keep in mind to purchase only the functions your business requires so as not to waste cash for features that you won’t be using.
People who want to save some time or need a Customer Experience Management Software advice from our team may want to examine these top choices for the current year: Alchemer, Smartlook, Zendesk.
Qminder offers a public API and web hooks. This means that Qminder can easily be connected to a large variety of other systems and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tele2, Tavex, Sprint, Ravensbourne College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qminder is a cloud-based queue management system. It helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
If you are still having second thoughts about which product will perform best for your company it might be a sensible idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular every service is and how big is its online presence.For instance, if you analyze Qminder LinkedIn account you’ll find out that they are followed by 122 users. In case of SoGoCX the number of followers on their LinkedIn page is 1131.
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