What is better Pure Chat or Zendesk? A sensible way to find the appropriate Customer Support Software product for your company is to match the solutions against each other. Here you can compare Pure Chat and Zendesk and see their functions compared contrastively to help you decide on which one is the better product.
Furthermore, you can examine their overall ratings, including: overall score (Pure Chat: 8.6 vs. Zendesk: 9.7) and user satisfaction (Pure Chat: 97% vs. Zendesk: 98%). Check their varying features and similarities and discover which one outperforms the other. Moreover, think about how your business will look like in the future; will your business outgrow the app in the next 3-5 years?
Right now, the most significant services in our Live Chat Software category are: Vision Helpdesk, Zendesk, Pipedrive.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will be able to cover all the needs of a company. Though key functionalities of Pure Chat and Zendesk should matter you should also carefully study the integrations supported by a given product. Quote frequently your team will already be working with other types of B2B software in your company and it’s much wiser to choose products that integrate well with each other. If you do that you will be able to be certain of a smooth exchange of data between your teams and services, which can significantly reduce time wasted on migrating between one product and the other.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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