What is better Pulsedesk or Qualtrics CX? Examining products to find the best Customer Support Software does not always have to be hard. On our review platform, you can easily match Pulsedesk and Qualtrics CX and quickly see their varying features. We allow you to check their functions, supported devices, customer support, costs, terms, and more.
You can also assess their overall score (8.9 for Pulsedesk vs. 9.1 for Qualtrics CX) and overall customer satisfaction level (98% for Pulsedesk vs. 100% for Qualtrics CX). Spend some time and compare your leading choices and see which one is ideal for your company. You should also check the software vendor’s business viability; can you count on them and will they still be on the market in a few years time?
We know that not all businesses have enough time to test dozens of various services, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
If you are still having doubts about which product will be best for your company it may be a sensible idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular every app is and how large is its online presence.For example, if you check Pulsedesk LinkedIn account you’ll find out that they are followed by 55 people. In case of Qualtrics CX the number of followers on their LinkedIn page is 34094.
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