What is better Provide Support or Vivantio? A good way to find the right Customer Support Software product for your business is to match the solutions against each other. Here you can compare Provide Support and Vivantio and see their capabilities compared in detail to help you select which one is the superior product.
Furthermore, you can compare their overall ratings, such as: overall score (Provide Support: 8.7 vs. Vivantio: 8.4) and user satisfaction (Provide Support: 90% vs. Vivantio: 93%). Check their varying features and similarities and find out which one outperforms the other. Likewise, imagine what your business will be in years to come; will your company outgrow the app in the next 3-5 years?
We know that not all businesses have enough time to try out dozens of different solutions, so we created a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
WordPress
Joomla
Magento
Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You shouldn’t count on only a wide array of functionalities and flexible pricing packages from a credible Customer Support Software. Almost as essential as key features is a quality customer support. You want to make sure that if you have any questions about Provide Support or Vivantio, or you run into a problem, or maybe you’ll need to request a certain revision or feature useful to your company you can trust in a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are offered. It’s also a significant advantage if you can enjoy personal training or at the very least an FAQ you can use.
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