What is better Provide Support or Freshchat? If you’re experiencing a difficult time picking the right Customer Support Software product for your circumstances, try to compare and contrast the available software and see which one offers more advantages. For instance, here you can review Provide Support (overall score: 8.7; user rating: 90%) vs. Freshchat (overall score: 9.2; user rating: 96%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to compare their features will significantly increase the likelihood of getting the right product for your company. Pay attention to other factors of the software like if it’s easy to use, adaptability, scalability, and pricing plans.
Currently, the best products in our Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
WordPress
Joomla
Magento
Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
It may not always be enough to just compare Provide Support and Freshchat with one another. Even though reliable tools, cost and user reviews are all important and should be included when making a final decision, you should also pay attention to the recognition and awards merited by every product. In many cases a less known service may turn out to be an excellent choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which shows that despite lesser market popularity it’s a significant contender to the software that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
