What is better ProProfs Help Desk or RumbleTalk? Getting the best Help Desk Software for your business is complicated with too much features, options, and offers to consider. However, depending on our website will help you to simplify the selection process by displaying all main solutions in one location.
For example, you can contrast ProProfs Help Desk and RumbleTalk for their tools and overall scores, namely, 8.5 and 7.1, respectively. Furthermore, you can see which one has superior general user satisfaction rating: 100% (ProProfs Help Desk) and N/A% (RumbleTalk) to determine which one is the better choice for your organization. Don’t simply buy the service with the most attractive price, but the software that offers the best value.
If you would like to quickly decide on the optimal Customer Support Software according to our review team we suggest you examine the following products: Freshdesk Omni, Freshdesk, Zendesk.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
Both ProProfs Help Desk and RumbleTalk were tested by a team of independent SaaS experts who prepared a detailed study of all important aspects of each service. Their final score was calculated with unique SmartScore system which gives a separate partial score to each factor including: main functionalities, customer support, mobile device support, security, user satisfaction and media presence. We are aware that useful features are not the only thing crucial to a business so we make an effort to pay attention to all facets of a software prior to giving it a final score.
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