What is better ProProfs Help Desk or Pure Chat? Choosing the best Customer Support Software for your company is difficult with a lot of features, options, and terms to check. But, relying on our website will make it possible for you to simplify the necessary steps by reading all main software in one place.
For example, you can match ProProfs Help Desk and Pure Chat for their functions and overall scores, in this case, 8.5 and 8.6, respectively. Furthermore, you can compare which software has higher general user satisfaction rating: 100% (ProProfs Help Desk) and 97% (Pure Chat) to learn which one is the better choice for your company. Don’t simply buy the solution with the most attractive price, but the software that gives the best value.
We realize that not all businesses have the time to scrutinize a wide range of different solutions, so we created a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
Both ProProfs Help Desk and Pure Chat were evaluated by a panel of independent B2B experts who prepared a full study of all core aspects of each software. Their ultimate score was prepared by means of unique SmartScore system which gives a separate partial score to every factor like: main features, client support, mobile device support, security, client satisfaction as well as media presence. Here at FinancesOnline we realize useful features are not the only factor important to a company so we make an effort to pay attention to all sides of a app before coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
