What is better ProProfs Help Desk or BlackBeltHelp AI? If you’re experiencing a difficult time deciding on the best Help Desk Software product for your situation, it’s a good idea to do a comparison of the available software and see which one offers more positive aspects. For instance, here you can assess ProProfs Help Desk (overall score: 8.5; user rating: 100%) vs. BlackBeltHelp AI (overall score: 8.0; user rating: N/A%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current situation. Using a clear table to evaluate their features will significantly improve the odds of obtaining the right product for your company. Look closely at other areas of the software like if it’s easy to use, adaptability, scalability, and pricing terms.
We know that not all people have the time to scrutinize a large number of various products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.
BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:
Salesforce
inContact
Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collin College, University of South Dakota, Colorado Community College System
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
In case you are still having doubts about which service will be best in your case it may be a sensible idea to investigate each service’s social metrics. These metrics are usually a sign of how popular each service is and how big is its online presence. For example ProProfs Help Desk Twitter profile has currently 5466 followers. At the same time BlackBeltHelp AI Twitter is followed by 340 people.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
