What is better ProProfs Chat or Surfboard? With different functions, pricing, details, and more to check, finding the right Customer Support Software for your company is hard. Nevertheless by working with our system, it is simple to match the features of ProProfs Chat and Surfboard including their general score, respectively as: 8.5 and 8.0 for overall score and 100% and 93% for user satisfaction.
You can also compare them feature by feature and see which software is a better fit for your company. Remember to use a trial version first before subscribing to see how the software works in practical situations.
At the moment, the top services in our Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Free Plan – $0
1 operator
Basic chat features
Limited integrations
Basic reporting
Team Plan – $19.99/operator/month (billed annually)
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
If you compare different Customer Support Software solutions you shouldn’t simply look at their features list and provided pricing plans. Pay attention to the fact that the app should be meeting your work processes and team so the more flexible their offer the better. Explore what OSes are supported by ProProfs Chat and Surfboard and make sure you will obtain mobile support for whichever devices you work on in your company. You should also learn which languages and geographies are supported, as this might be a key element for many firms.
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