What is better Pipedrive or Wix Answers? When comparing Pipedrive and Wix Answers, you can easily see which Customer Support Software product is the more suitable option. This guarantees that your business will be able to choose most productive and effective application. You can examine the details, like available tools, costs, plans offered by each vendor, offer conditions, etc.
We also let you check their total scores to know which one looks to be more suitable. Pipedrive has 9.4 points for overall quality and 100% rating for user satisfaction; while Wix Answers has 8.9 points for overall quality and 100% for user satisfaction. Similarly, you can also check which vendor is more dependable by sending an email request to both vendors and find out which vendor replies faster.
At this time, the most significant services in our CRM Software category are: Salesforce CRM, HubSpot Smart CRM, Freshsales.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Wix Answers offers four paid plans priced depending on your required functionalities. The vendor also offers a 14-day free trial plan in case you want to take a closer look at its features before committing to a subscription:
Self-Service – $24/agent/month
Customize help center
Create articles and FAQs
Collaborate on articles
Translate side by side
Use out-of-the-box SEO
Use built-in search
Use contextual help widgets
Optimize knowledge base with insights
Multi-Channel – $60/agent/month
Access features of the Self-Service plan
Provide customer support via email, web forms, chat, and Facebook
View all interactions, customer history, and data panel in a single timeline
Automate actions and real-time triggers
Optimize workflows with unlimited labels and queues
Access actionable insights
Unlimited – $80/agent/month
Pay as you go for calls, charged per minute
Access features of the multi-channel plan
Access knowledge base, calls, tickets, and chats in a single tab
Monitor calls dashboard
Support all communication funnels using help widgets
Manage internal notes, tasks, and escalation processes
Wix Answers offers ready-to-use integrations with the following:
Salesforce
Slack
Jira
Zapier
CrowdIn
Unbabel
Klaus
Hubspot
Enabley
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Getty Images, Guesty, MyHeritage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Next-generation help desk software that puts all support channels under one platform. Includes knowledge base, tickets, chats, and calls in a one-tab workspace for a better agent and client interaction. Automation features optimize day-to-day customer support tasks while a single timeline view allows agents to see client details and history without having to navigate between tabs.
In case you continue having doubts about which software will be best for your company it might be a sensible idea to check out each service’s social metrics. These metrics are usually a sign of how popular each product is and how wide is its online presence. For example, in case of Facebook Pipedrive has 24929 likes on their official profile while Wix Answers profile is liked by 0 users.
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