What is better Pindrop or KANA Express? If you wish to get a quick way to decide which Customer Support Software product is better, our proprietary method gives Pindrop a score of 7.6 and KANA Express a score of 6.5 for total quality and performance. In addition, Pindrop is rated at 94%, while KANA Express is rated 96% for their user satisfaction level.
You can also examine their product details, such as modules, tools, options, plans, costs, and much more. See if the application lets you to customize some of its funnels to make sure the app matches your own business workflows.
Our team put a lot of effort to review all popular Call Center Software solutions that you can find out there, but among them these three caught our special attention: JustCall, Freshdesk Contact Center, Zendesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
If you continue having second thoughts about which app will perform best in your case it might be a sensible idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular a given product is and how big is its online presence.For example, if you check Pindrop LinkedIn profile you’ll find out that they are followed by 5822 people. In case of KANA Express the number of followers on their LinkedIn page is 5495.
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