piHappiness
vsLiaCX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Happiness
- Net Promoter Score®
- Feedback Reasons/Categories
- Feedback Management
- Customer Demographics
- Notifications
- Tab and Web Log-Ins
- Reports and Analytics
- Custom Demographic Reports
- Customizable Surveys
- iPad, Android & Kiosk Surveys
- Online, Email & SMS Survey
- Feedback Manager
- Real-time Alerts & Notifications
- Detailed Reporting
- Survey by QR Code
- Multilingual Survey
- Real-time fusion charts
- Consulting
- Premium Support
- Online Survey Link
- Survey Links by SMS
- Purchase separately
- Implementation
- Happiness Program Management
- Response based Questionnaire
- Promotional Video
- Group Live Dashboard
- Branding Filler
- Custom Intro Screen
- Survey response time display
- Question with sub-questions
- Multi-Category Selection
- Customer Participation Confirmation
Pricing Info
Pricing Info
piHappiness offers the following SMB and enterprise pricing plans:
Basic – $49.99/month
- Maximum of 1 company and office
- Smileys
- Open text question
- E-mail notifications (Up to 10,000 Per Subscription)
- Real-time fusion charts
- Customer demographics
- Response-based and feedback questionnaire
- Promotional videos
- Downloadable reports
- Web reports
- E-mail support
Premium – $99.99/month
- Supports up to 2 companies and 10 offices
- Smileys
- Net Promoter Score
- Open text question
- E-mail notifications (up to 100,000 Per Subscription)
- Real-time fusion charts
- Customer demographics
- Response-based and feedback questionnaire
- Promotional video
- Customizable intro screen
- Question with sub-questions
- Multi-category selection
- Customer participation confirmation
- Downloadable reports
- Web reports
- Multilingual Survey
- E-mail support
- Offline tablet survey
Premium+ – $149.99/month
- Supports up to 10 companies and 100 offices
- Smileys
- Net Promoter Score
- Open text question
- Customer demographics
- E-mail notifications (up to 1,000,000 Per Subscription)
- Real-time fusion charts
- Consulting (Additional Charges)
- Premium support
- Online survey link
- Survey links by SMS (Separate Purchase)
- Implementation (Additional Charges)
- Happiness program management (Additional Charges)
- Response-based and feedback Questionnaire
- Promotional video
- Group live dashboard
- Branding filler
- Customizable intro screen
- Question with sub-questions
- Multi-category selection
- Customer participation confirmation
- Downloadable reports
- Web reports
- Multilingual survey
- Offline tablet survey
- Survey by QR Code
Corporate – By quote
- Supports up to 100 companies and 1000 offices
- Smileys
- Net Promoter Score
- Open text question
- Customer demographics
- E-mail notifications (up to 10,000,000 Per Subscription)
- Real-time fusion charts
- Consulting (Additional Charges)
- Premium support
- Online survey link
- Survey links by SMS (Separate purchase)
- Implementation (Additional Charges)
- Happiness program management (Additional Charges)
- Response-based and feedback questionnaire
- Promotional video
- Group live dashboard
- Branding filler
- Customizable intro screen
- Survey response time display
- Question with sub-questions
- Multi-category selection
- Customer participation confirmation
- Downloadable reports
- Web reports
- Multilingual survey
- E-mail support
- Offline tablet survey
- Survey by QR Code
Integrations
Integrations
piHappiness integrates with the following:
- Salesforce
- Office 365
- Microsoft Teams
- Hubspot
- Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
piHappiness is a customer feedback platform that is capable of monitoring feedback closely and marking deficient feedback to be reviewed.
Company Email
sales@pihappiness.com
Contact No.
Company's Address
piHappiness
5851 Legacy Circle, 6th floor
Plano TX 75024,
USA
piHappiness Comparisons
Popular piHappiness Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Analytics
- Notifications
- Build dynamic mobile forms
- Create and edit checklists
- Identify & fix issues
- Instant submissions
- Real-time automated insights
- Mobile reports
- Import from Excel
- Customizable fields
- Yes/no, numbers, text, dates
- Multiple choice, multi-select, calculation fields
- Library of free industry forms & checklists
- Define scoring, weights, notifications, schedules and more
- Conversation-style history
- Assign action to specific users and set due dates
- CX Action Campaign plans – track and manage execution
- Instant overviews
- Filter insights by date, checklist, group, or location
- Identify trends and patterns
- Automated actions
- Advanced customizations for specific audit processes
- Groups and permissions
- Electronic signature
Pricing Info
Contact the vendor and get your enterprising pricing quote and other product details.
Integrations
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
- Microsoft Dynamics
- Salesforce
- Oracle
- NetSuite
- SAP Analytics
- Dell Boomi
- Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Company Email
info@intouchinsight.com
Contact No.
Company's Address
Montreal
2963 Joseph A. Bombardier
Laval, QC
H7P 6C4
LiaCX Comparisons
Popular LiaCX Alternatives
It may not always be enough to just compare piHappiness and LiaCX against each other. Even though useful features, cost and user reviews are all important and should be included when making a final decision, you should also pay attention to the recognition and awards claimed by every app. In many cases a less known software may turn out to be an amazing choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which proves that in spite of limited market popularity it’s a worthy contender to the software that rule the market.
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