Paldesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticketing
- Predefined Working Hours
- Manual Chat Transfer
- Mobile Application
- Widget Customization
- Mobile SDK
- Predefined Answers
- Multiple Channels
- Smart Routing
- Emojis
- Agent Chat
- Notifications
- Conversatoin History
- Multiple Agent Support
- Agent Support
- Prechat Question
- Position Select
- Color Select
- Multiwidget Support
- User Authentication
- Reporting
- Analytics
- Visitor Statistics
- Conversation Reports
- Filters
- Weekly Summary
- Desktop Application
- Web Application
- In-App Notifications
- Language
- Branding
- 24/7 Support
- User Identification
- Knowledge Base
- GDPR
- Cloud
Pricing Info
Pricing Info
Paldesk offers three plan tiers starting from $9. Custom enterprise pricing is also available.
Rookie – $9/agent/month (billed annually)
- 1 widget
- Pop-up
- Widget customization
- 5 feedback forms
Early Stage – $14/agent/month (billed annually)
- All Rookie plan features
- Unlimited widgets
- Widget triggers
- 1 knowledgebase
- 15 feedback forms
Rising Star – $22/agent/month (billed annually)
- All Early Stage plan features
- Ticketing system
- Unlimited knowledgebase
- Unlimited feedback forms
- Unlimited visitor overview
Custom – By quote
Integrations
Integrations
- Facebook Messenger
- Slack
- Wordpress
- PrestaShop
- Joomla
- Drupal
- Magento
- Zapier
- HubSpot
- MailChimp
- Squarespace
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TEDx, Zagreb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Paldesk is an omnichannel communication platform developed to enable businesses to truly reply in real time. The platform combines the features of live chat and help desk tools, allowing agents to connect to customers on different channels using just one hub. And since the software is web-based, agents can resolve tickets and provide support even from mobile devices.
Company Email
info@paldesk.com
Contact No.
Company's Address
Paldesk Inc., 387 Park Avenue South 5th Floor,
10016, New York
USA
Paldesk Comparisons
Popular Paldesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-channel Chat
- Smart Customer Profile
- Sticky Chat
- Videocalls
- Chatbot & Automation
- Widget Router
- All-inclusive Button Integration
- Pre- & Post-Chat Survey
- AI Automation Hub
- AI-chatbots
- Smart FAQ
- Contact Form Suggestions
Pricing Info
Userlike offers a 14-day free trial and four packages:
Free Plan – $o
- 1 seat
- 1 widget
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
Team Plan – $90/month
- 4 seats
- 4 widgets
- 2 messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
Corporate Plan – $290/month
- 10 seats
- 10 widgets
- 4 messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
- AI Automation Hub
- Chatbot
- Analytics
Flex Plan – By quote
- 10+ seats
- 10+ widgets
- 4+ messaging apps
- All the core features
- Unlimited conversations
- Unlimited contacts
- Website Messenger
- Add-ons
- WhatsApp channel
- Messaging apps
- Live Translations
- Video calls
- Screen sharing
- Basic API access
- AI Automation Hub
- Chatbot
- Analytics
- White label
- Advanced routing
- Professional onboarding
- Organizations
- Dedicated account manager
Integrations
Userlike integrates with the following business tools:
- Asana
- Base CRM
- Bigcommerce
- Box
- Campaign Monitor
- CapsuleCRM
- CentralStationCRM
- CleverReach
- Dropbox
- ekmPowershop
- EmailTicket
- Freshdesk
- Github
- Google Analytics
- Google Tag Manager
- Google Drive
- Help Scout
- Highrise
- Hubspot
- Iframe
- Jimdo
- KISSmetrics
- LemonStand
- Magento
- MailChimp
- mijnWinkel
- Mixpanel
- Oxid
- Pipedrive
- PipelineDeals
- Piwik
- PrestaShop
- Salesforce
- Segment
- SEOshop
- Shopify
- Shopware
- Slack
- Squarespace
- SugarCRM
- Talkdesk
- Trello
- Tumblr
- Typo3
- Unbounce
- UserVoice
- WordPress
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TecArt GmbH, WiredMinds GmbH, Nila TV GmbH media production
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Userlike is an advanced live chat software that guarantees an optimal live chat experience for users on desktops, tablets, and smartphones.
Company Email
support@userlike.com
Company's Address
Userlike Comparisons
Popular Userlike Alternatives
In case you continue having doubts about which software will work best for your business it may be a good idea to analyze each service’s social metrics. These metrics are usually an indicator of how popular every software is and how extensive is its online presence. For instance, in case of Facebook Paldesk has 522 likes on their official profile while Userlike profile is liked by 903 people.
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