What is better osTicket or Live2Support? Comparing osTicket and Live2Support, it is possible to see which Help Desk Software product is the more effective choice. This ensures that your organization will be able to choose most productive and effective application. You can study the details, for example available tools, costs, plans offered by each vendor, offer stipulations, and many more
We also let you evaluate their total scores to know which one seems to be more beneficial for your firm. osTicket has 7.1 points for overall quality and N/A% rating for user satisfaction; while Live2Support has 8.1 points for overall quality and 100% for user satisfaction. Likewise, you can also find out which software company is more credible by sending an email request to both vendors and see which company replies without delays.
If you need to quickly identify the top Help Desk Software according to our experts we recommend you take a look at one of these products: Freshdesk, Zendesk, Salesforce Service Cloud.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
In the event you are still having second thoughts about which software will be best for your company it may be a sound idea to check out each service’s social metrics. These metrics are usually a sign of how popular each software is and how big is its online presence. For example osTicket Twitter account has currently 2598 followers. At the same time Live2Support Twitter is followed by 484 users.
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