What is better osTicket or AzureDesk? Finding the ideal Help Desk Software for your company is key to growing your company’s productivity. In our platform, it's easy to assess various solutions to see which one is the ideal software for your needs. Here you can match osTicket vs. AzureDesk and check their overall scores (7.1 vs. 8.0, respectively) and user satisfaction rating (N/A% vs. 100%, respectively).
You can even study the details of rates, terms and conditions, plans, capabilities, tools, and more, and find out which software offers more benefits for your business. In practice, select the software that lets you to scale the features and price terms to complement your business growth or lack of it.
As of now, the leading solutions in our Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
Both osTicket and AzureDesk were reviewed by a team of independent B2B experts who carried out a full examination of all important elements of every software. Their final rating was prepared using our unique SmartScore system which calculates a separate partial score to each component such as: main features, client support, mobile support, security, customer satisfaction as well as reviews in other media. Here at FinancesOnline we are aware that useful features are not the only factor crucial to a company so we do our best to pay attention to all aspects of a app before giving it a final score.
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Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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