What is better Oracle Service Cloud or Vivantio? Reviewing products to get the best Customer Support Software doesn't have to be tough. On our review platform, it is possible to match Oracle Service Cloud and Vivantio and immediately evaluate their unique elements. We allow you to examine their capabilities, supported devices, support service, pricing rates, terms, and many more.
You can also compare their overall score (7.8 for Oracle Service Cloud vs. 8.4 for Vivantio) and overall customer satisfaction level (100% for Oracle Service Cloud vs. 93% for Vivantio). Take your time and review your top choices and see which one is best for your company. You should also consider the software company’s background; are they reliable and will they still be operating in the future?
In case you you have to quickly identify the more reliable according to our experts we recommend you take a look at the following solutions: .
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be sufficient to simply compare Oracle Service Cloud and Vivantio with each other. Even though useful features, pricing plans and user comments are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards won by each product. Frequently a less known solution may turn out to be a great choice that was distinguished with industry awards such as our Exceptional Customer Support Award which reveals that regardless of limited market popularity it’s a worthy rival to the products that rule the market.
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