Pipedrive

NOAWARDS
YET
Pricing:
Starting from $90
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Actionable insight reports
- Add-ins and custom code compatible
- Case management and guided resolution
- Complete customer profiles
- Compliance management
- Cross-channel customer interaction history
- Custom policy automation tool
- Customer intent + content matching
- Customizable and pre-built reports and dashboards
- DIACAP, NIST, HIPAA, FISMA compliant
- Email support, live chat, and virtual assistants
- Facebook experience builder
- Knowledgebase creation and management
- Multi-channel social brand monitoring
- Multiple customer self-service tools
- Offer personalized, tailored services/advice
- Open API
- PCI Certified Cloud, Government Cloud for DoD
- Service Level and Change Management
- Unified multi-channel support
Pricing Info
Pricing Info
Call Oracle Sales for a quote.
Pricing Features
- Annual cancellation option
- Fixed price multi-year contract
- Flex up/down licensing / usage
- Flexible upgrade schedules
- Money back guaranteed SLAs
Oracle Service Cloud offers the following pricing packages:
Standalone Chat Dynamic Agent Desktop
- From $90/seat
- Analytics
- App Builder Experience Designer
- Chat
- Chat Incident (Case) and Service Contract Management
- Cloud Platform
- Core Solution Components
- Feedback Cloud Service – Chat Surveys
- Knowledge
Standard Dynamic Agent Desktop
- From $110/seat
- Analytics
- App Builder Experience Designer
- Core Solution Components
- Dynamic Agent Desktop including: contextual workspaces, opportunity tracking, and mobile agent app
- Email Management Cloud Service
- Enhanced Cloud Platform
- Knowledge
- Multi-channel Incident (Case) and Service Contract Management
Enterprise Dynamic Agent Desktop
- From $140/seat
- Standard Edition
- Dynamic Agent Desktop including guided assistance
- Enhanced Cloud Platform
- Feedback
- Outreach
- Social Monitor
Enterprise Contact Center Dynamic Agent Desktop
- From $250/seat
- Enterprise Edition
- Chat
- Dynamic Agent Desktop including agent scripting and desktop workflow
- Enhanced Cloud Platform
- Product Registration
Integrations
Integrations
Oracle Service Cloud offers open standard-based APIs to enable integration to your other systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, New Zealand Post, Air New Zealand, The University of Auckland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Oracle Service Cloud comprises Oracle's RightNow suite of products that facilitate social, web, and contact center customer services.
Company Email
Contact No.
Company's Address
Oracle Corporation, 500 Oracle Parkway, Redwood Shores, CA 94065
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Sales pipeline view
- Lead generation tools
- Workflow automation
- Built-in caller function
- Product feature
- Smart Docs
- Scheduler
- eSignatures
- Email integration
- Goal setting and reporting
- Contact history
- Contact Data
- Merge Duplicates
- Google Calendar and contacts integration
- API
- Mobile apps
- Fully customizable
- Roles and organizational hierarchy
- Multi-language
- 24/7 support
- Timeline view
- Sales reporting
- Google Apps integration
- Email tracking
- Google Maps integration
- Powerful API
- Multi-language and multi-currency
- Data import and export
Pricing Info
Pipedrive is available in four SMB and Ultimate pricing plans. All payment plans offer a free 14-day trial. The following paid plans are available:
Lite – $24/seat/month ($14 billed annually)
-
Lead, calendar, and pipeline management
-
Seamless data import and 400+ integrations
-
Activity, deal, and contact reports
-
Personalized onboarding
Growth – $49/seat/month ($39 billed annually)
-
Lite plan +
-
Full email sync with tracking
-
Automations and nurturing sequences
-
Subscriptions and forecast reports
-
Meeting scheduler and contacts timeline
-
Live chat support
Premium – $79/seat/month ($49 billed annually)
-
Growth plan +
-
Lead generation and routing
-
Custom scoring and company data enrichment
-
AI-powered multi-email tools
-
Contracts and e-signatures
-
Enhanced customization for teams, reports and data fields
Ultimate – $99/seat/month ($79 billed annually)
-
Premium plan +
-
Fortified account security with rules and alerts
-
Phone and email data enrichment
-
Maximized usage limits
-
Sandbox testing account
Integrations
Pipedrive integrates with over 300 apps. More information here: https://www.pipedrive.com/en/marketplace/apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SkyAnalytics, Contactzilla, Iterable, MaxwellHealth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Company Email
team@pipedrive.com
Company's Address
460 Park Ave South
New York, NY 10016
USA
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All the data, details and reviews that we presented in this analysis were gathered from official vendor websites, promotional resources available online, actual experience from real customers as well as our own everyday use of each product by an expert. We do our best to thoroughly study every software, as a result we not only test it ourselves, but we also match our observations with opinions of other members from the SaaS community.
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