What is better Oracle Service Cloud or Samanage? Assessing products to find the best Customer Support Software need not be hard. On our review platform, you can easily match Oracle Service Cloud and Samanage and right away analyze their unique elements. We allow you to check their capabilities, supported devices, support service, pricing rates, terms, and more.
You may also compare their overall score (7.8 for Oracle Service Cloud vs. 8.9 for Samanage) and overall customer satisfaction level (100% for Oracle Service Cloud vs. 98% for Samanage). Take your time and assess your best alternatives and discover which one is best for your company. You should also assess the vendor’s credibility; can you count on them and will they still be on the market in a few years time?
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The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
You shouldn’t expect simply a wide set of features and adjustable pricing plans from a popular Customer Support Software. Almost as essential as key features is a trustworthy customer support. You want to ensure that when you have any questions about Oracle Service Cloud or Samanage, or you face some problems, or maybe you’ll want to request a specific change or functionality useful to your team you can trust in a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can enjoy individual training or at the very least a knowledge base you can use.
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