What is better Oplift or Zendesk? If you’re getting a tough time choosing the right Knowledge Management Software product for your company, it’s a good idea to do a comparison of the available software and see which solution offers more positive aspects. For example, here you can compare Oplift (overall score: 8.0; user rating: 100%) vs. Zendesk (overall score: 9.7; user rating: 98%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has better pricing plans for your current budget constraints. Having a clear table to match their features will significantly increase the odds of finding the best product for your company. Pay attention to other factors of the software for example intuitiveness, adaptability, scalability, and pricing terms.
Users who are pressed for time or would like to get a Employee Monitoring Software recommendation from our experts might want to examine these top choices for this year: FlexiServer, Time Doctor, Pivotal Tracker.
Contact Ocasta Engage for information on their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
Virgin Media, Brighton & Sussex Medical School, Capsule
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Ocasta Engage is an integrated knowledge management software that incorporates operations and compliance support features with gamification, communication, and microlearning capabilities.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
You shouldn’t expect just a broad range of features and adjustable pricing packages from a reliable Knowledge Management Software. Almost as significant as main features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about Oplift or Zendesk, or you run into a problem, or maybe you’ll want to request a certain update or functionality beneficial to your company you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you are able to benefit from individual training or at the very least an FAQ you can use.
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