What is better OnSIP or Zendesk? A sensible way to choose the right Customer Support Software product for your company is to cross-check the solutions against each other. Here you can compare OnSIP and Zendesk and see their functions compared thoroughly to help you choose which one is the better product.
Furthermore, you can compare their overall ratings, such as: overall score (OnSIP: 8.9 vs. Zendesk: 9.7) and user satisfaction (OnSIP: 100% vs. Zendesk: 98%). Analyze their varying features and similarities and see which one outperforms the other. Similarly anticipate the state of your company tomorrow; will your company outgrow the app in the next couple of years?
We did our best to review all popular Business Phone Systems solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Comcast Business VoiceEdge®, RingCentral, Axon Virtual PBX.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
You shouldn’t expect exclusively a broad range of useful tools and adjustable pricing plans from a reliable Customer Support Software. Almost as crucial as key features is a quality customer support. You want to guarantee that if you have any questions about OnSIP or Zendesk, or you struggle with some problems, or perhaps you’ll want to ask for a specific change or functionality beneficial to your business you can trust in a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you can profit from personal training or at least a knowledge base you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
