OnSIP
vsTeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Personal attendant
- Auto attendant
- Voicemail
- Groups
- Web video calling
- Web voice calling
- Business hour rule
- Webphone
- SIP domain hosting
- Web calls links
- Multiparty video
- Call parking
- Enhanced music on hold
- Busy lamp field
- Announcements
- Dial by name directory
- Call recording
Pricing Info
Pricing Info
OnSIP provides a detail enterprise pricing structure with multiple plans:
Free @ $0
- Up to 100 users
- Web voice calling
- Web video calling
- Multiparty video
- Unlimited extensions
- Web call buttons
- Web call links
- Web phones
- Presence
- Slack integration
- Chrome extension
- Zendesk integration
- Business hour rules
- SIP domain hosting
- Use any SIP phone, app
- Unlimited SIP-SIP internet calling
- Knowledgebase access
- Developer APIs
- Additional A La Carte
Pay as you go @ $0/user/month
- Everything in Free
- External PSTN calling
- Phone, email, ticket, IM support
- 5 voicemail boxes
- 3 auto attendants
- 3 ring groups
- 1 dail by name directory
- 1 announcement
- 5 music on hold channels
- 1 call recording user
Metered user @ $8.95/user/month
- Everything in PAYG
- Ring group
- Announcement
- Busy lamp field
- Call parking
- Voicemail Box
- Auto attendant
- Music on hold channel
- Enhanced music on hold
- Dial by name directory
Unlimited user @ $24.95/user/month
- Everything in Metered plan
- Unlimited standard area calling
- Call recording
Integrations
Integrations
OnSIP integrates with the following business systems and applications:
- Slack
- Zendesk
- Google Analytics
- Highrise
- Odoo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mozilla, Disqus, Slash Gear
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based, real-time business phone system designed by Junction Networks for small and medium-sized businesses.
Company Email
sales@onsip.com
Contact No.
Company's Address
Junction Networks
55 Broad Street, 20th Floor
New York, NY 10004
USA
OnSIP Comparisons
Popular OnSIP Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
Every time you compare various Customer Support Software apps you shouldn’t just look at their features list and offered pricing plans. Keep in mind the app must be matching your standards and business so the more flexible their offer the better. Check which systems are supported by OnSIP and TeamSupport and ensure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this could be a deal breaker for many businesses.
Page last modified