What is better NinjaOne (Formerly NinjaRMM) or Semantria? You have such a wide range of Customer Support Software choices in today’s market that deciding on the best product is often difficult. On our comparison page, we let you assess the functions, pricing conditions, available plans, and more details of NinjaOne (Formerly NinjaRMM) and Semantria.
It’s also possible to assess their score (8.6 for NinjaOne (Formerly NinjaRMM) vs. 7.2 for Semantria) and user satisfaction level (93% for NinjaOne (Formerly NinjaRMM) vs. 100% for Semantria). The scores and ratings give you an overall idea how both these software products perform. In addition, find out if the software can integrate with the company’s current business apps to promote greater productivity.
As of now, the top services in our IT Service Software category are: LiveAgent, Zendesk, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
It may not always be sufficient to just compare NinjaOne (Formerly NinjaRMM) and Semantria against each other. Although specific tools, pricing plans and customer comments are all crucial and should be taken into account when making a final choice, you should also take a look at the recognition and awards merited by every software. In many cases a less popular service may turn out to be a great choice that was a winner of many B2B awards such as our Supreme Software Award which proves that in spite of smaller market popularity it’s a significant rival to the apps that rule the market.
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