What is better NinjaOne (Formerly NinjaRMM) or Icinga? Various businesses demand different types of Network Management Software. To understand well which one fits your needs, consider assessing various alternatives feature by feature along with their terms and pricing. Similarly, you will get a quick idea of their overall performance and customer feedback by checking our smart scoring system.
The results are: NinjaOne (Formerly NinjaRMM) (8.6) vs. Icinga (8.4) for overall quality and performance; NinjaOne (Formerly NinjaRMM) (93%) vs. Icinga (84%) for user satisfaction rating. Check out their strong and low points and find out which software is a more sensible choice for your company. An effective, simple tactic is to write the strengths and weaknesses of both solutions next to each other and see which solution is better.
Our experts made sure to prepare reviews of all popular IT Service Software products available out there, but among all the ones we reviewed these three caught our special attention: LiveAgent, Freshservice, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Icinga integrates with the following business systems and applications:
Puppet
Vagrant
Ansible
Chef
Graylog
Graphite
InfluxDB
Elastic
Terraform
Dashing
PagerDuty
OpsGenie
VictorOps
AlertOps
BigPanda
iLert
Citunius
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Audi, Adobe, Vodafone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A flexible, open-source network and computer systems management solution for enterprise organizations looking to monitor services and applications more efficiently.
Almost as important as features and customer support level are pricing packages provided by NinjaOne (Formerly NinjaRMM) and Icinga. Even though pricing should not be a deciding aspect it’s surely a key thing to think about. You should expect a flexible pricing plan that can be adjusted to your company size and easily scaled up every time your company develops. Make sure you don’t opt for packages that include extra functionalities that you won’t find a use for and always try to get in touch with the vendor directly because big companies can frequently benefit from more affordable prices. You should also give a chance to a free trial or demo of every software to spend at least some time using it. It’s a useful experience that doesn’t ask you to spend any money and gives you a reliable overview of what it’s like to work with NinjaOne (Formerly NinjaRMM) and Icinga.
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