What is better NinjaOne (Formerly NinjaRMM) or Icinga? If you want to have a quick way to learn which Network Management Software product is better, our proprietary system gives NinjaOne (Formerly NinjaRMM) a score of 8.6 and Icinga a score of 8.4 for overall quality and performance. Moreover, NinjaOne (Formerly NinjaRMM) is rated at 93%, while Icinga is rated 84% for their user satisfaction level.
You can also assess their product details, such as features, tools, options, plans, prices, and more. See if the application allows you to customize at least part of its funnels to make sure it complements your own business workflows.
Our experts made sure to prepare reviews of all popular IT Service Software services available on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshservice, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Icinga integrates with the following business systems and applications:
Puppet
Vagrant
Ansible
Chef
Graylog
Graphite
InfluxDB
Elastic
Terraform
Dashing
PagerDuty
OpsGenie
VictorOps
AlertOps
BigPanda
iLert
Citunius
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Audi, Adobe, Vodafone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A flexible, open-source network and computer systems management solution for enterprise organizations looking to monitor services and applications more efficiently.
All the data, facts and opinions that we presented in this table were taken from official vendor websites, marketing materials available online, actual experience from real clients as well as our individual everyday use of every solution by a professional reviewer. We put a lot of effort to thoroughly test each app, so we not only test it on our own, but we also compare our observations with views of other members from the SaaS community.
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