What is better NinjaOne (Formerly NinjaRMM) or NetSupport DNA? Getting the suitable IT Asset Management Software product is as straightforward as assessing the solid and poor characteristics and terms offered by NinjaOne (Formerly NinjaRMM) and NetSupport DNA. Here you can also match their overall scores: 8.6 for NinjaOne (Formerly NinjaRMM) vs. 7.5 for NetSupport DNA. Or you can verify their general user satisfaction rating, 93% for NinjaOne (Formerly NinjaRMM) vs. 100% for NetSupport DNA.
We suggest that you spend some time to study their unique features and determine which one is the better alternative for your organization. Likewise, bear in mind to factor in your company’s or industry’s unique case, for example, a multilingual solution for a global staff or a mobile app to help you work in the field.
We know that not all businesses have the time to examine a wide range of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the IT Service Software category are: LiveAgent, Zendesk, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
NetSupport DNA is an industry-leading and award-winning software. It has a free trial that can be downloaded from the website. Pricing is variable as the product has volume pricing tiers and licenses can be acquired after a one-off payment. Interested organizations can get in touch with a local NetSupport partner.
When you choose a solution that you are sure will be an actual asset for your team you shouldn’t only limit yourself to what experts have to say about it. Very often individual experience with the software may be different, depending on specific goals and needs. That’s why in our reviews we also give our User Satisfaction Rating for each service to give you a quick overview of how actual users of NinjaOne (Formerly NinjaRMM) and NetSupport DNA rate their experience with the solution. Our system is based on complex analysis of product appearances on other websites, social networks and blogs, so you are going to obtain a comprehensive and credible landscape of what other users think about each solution. In this case NinjaOne (Formerly NinjaRMM) has a total satisfaction rating at 93% while for NetSupport DNA 100% of people say they had an enjoyable experience with it.
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