What is better NinjaOne (Formerly NinjaRMM) or Agiloft Agile Service Desk Suite? You have such a huge number of IT Asset Management Software options in today’s state of that industry that deciding on the best product may be confusing. On our comparison page, you can easily examine the tool, pricing terms, available plans, and more details of NinjaOne (Formerly NinjaRMM) and Agiloft Agile Service Desk Suite.
You can assess their score (8.6 for NinjaOne (Formerly NinjaRMM) vs. 8.8 for Agiloft Agile Service Desk Suite) and user satisfaction level (93% for NinjaOne (Formerly NinjaRMM) vs. 91% for Agiloft Agile Service Desk Suite). The scores and ratings give you a general idea how these two software products perform. Additionally, find out if the application can integrate with existing business apps to promote greater productivity.
We did our best to review all popular IT Service Software products offered on the market, but among all the ones we reviewed these three caught our special attention: LiveAgent, Zendesk, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Agiloft offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Free – Free
Up to 5 Power Users
Up to 5 End Users
Timer-Based Rules/48-Hour Intervals
Professional – $45.00/license/month
All Free Features
5 Minimum Power Users
Timer-Based Rules/5-Minute Intervals
Support Portal
Phone Support
Professional Unlimited – $65.00/license/month
All Professional Features
Multi-Language Support
Unlimited End Users
Customer Portals
Employee Portals
Enterprise – $95.00/license/month
All Professional Unlimited Features
Web Services API
REST API
Python Scripting
Perl Scripting
JSON Integration
Prices indicated above are based on annual contracts. Agiloft also offers floating contracts. For more details, get in touch with sales by phone, email, or web form.
In case you are still having second thoughts about which service will perform best for your business it may be a sound idea to take a look at each service’s social metrics. Such metrics are quite often a sign of how popular each software is and how extensive is its online presence.For example, if you check NinjaOne (Formerly NinjaRMM) LinkedIn profile you’ll find out that they are followed by 2491 users. In case of Agiloft Agile Service Desk Suite the amount of followers on their LinkedIn page is 598.
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