What is better Nilex Enterprise or Salesforce Service Cloud? With a wide range of functions, pricing, terms, and more to compare, finding the right Customer Support Software for your firm is hard. Nevertheless by using our system, it's easy to match the characteristics of Nilex Enterprise and Salesforce Service Cloud as well as their general rating, respectively as: 8.0 and 9.6 for overall score and N/A% and 97% for user satisfaction.
You can also review them feature by feature and find out which application is a more suitable fit for your business. Keep in mind to get a trial version first prior to opting in for a plan to see how the solution works in practical situations.
We are aware that not all people have the time to test dozens of different products, so we created a list of recommendations that you may find useful. Our top choices for the IT Service Software category are: Zendesk, Freshservice, LiveAgent.
Nilex Enterprise has a straightforward enterprise pricing option that meets your varying operational needs. The pricing is also based on the number of users you need to support with a minimum requirement of five licenses.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You should note that while both Nilex Enterprise and Salesforce Service Cloud may provide an outstanding array of features each software could be aimed at a different business size. If you are analyzing various solutions you may want to give some attention to a business type they are meant for. Certain elements could scale up with no problem for large enterprises but if you run a small or medium company it’s often better to avoid paying for customized features that you might never use.
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