What is better Nickelled or LiaCX? Finding the right Customer Experience Management Software product is as easy as evaluating the good and weak functionalities and terms offered by Nickelled and LiaCX. Here you can also match their overall scores: 7.7 for Nickelled vs. 8.6 for LiaCX. Or you can look at their general user satisfaction rating, 100% for Nickelled vs. 100% for LiaCX.
We suggest that you take some time to review their differences and decide which one is the better option for your business. Likewise, remember to factor in your company’s or industry’s special circumstances, for instance, a multilingual software for a global team or a mobile platform to help you work on the go.
In the event you need to quickly find the more reliable Customer Experience Management Software according to our review team we recommend you take a look at one of these solutions: Alchemer, Zendesk, Smartlook.
Nickelled’s enterprise pricing is based on the number of guides included in the account. This number can be increased upon need, while the account can also be enriched with various add-ons. Here are the details:
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Both Nickelled and LiaCX were evaluated by a panel of independent SaaS experts who conducted a detailed analysis of all crucial elements of every service. Their final score was prepared using our unique SmartScore model that provides an individual partial score to every component such as: main functionalities, customer support, mobile support, security, client satisfaction as well as market presence. We know useful features are not the only factor crucial to a business so we make an effort to pay attention to all sides of a service before coming up with its final score.
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