SmartSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Site Floor Layouts
- Model Data Center & Rack Elevations
- Rack Top & Zero-U Mounting
- Data Center Assets Search
- Real-Life Device Configuration
- Double-Height Slots
- Asset Management by Tenant/Department
- Customizable Data Properties
- Formula Builder
- Excel Spreadsheets Import
- Visio Diagrams Import
- Device Log
- Watermarks
- Connectivity
- Custom Reports
- Labels
- Dashboards
- Agentless Discovery & Monitoring
- Inventory Collection & Audit
- Role-Based Authorization
Pricing Info
Pricing Info
NetZoom – starts at $700.00/user/year
- Single User
- 50 Racks & Cabinets
- Asset Management & Rack Elevations
- Configure Devices with Cards & Modules
- Port Connectivity Management
- Agentless Device Discovery
- Auto-Diagram Rack Elevations in Visio
- NetZoom Visio Stencils
NetZoom Pro – starts at $950.00/user/year
- All NetZoom Features
- Multi-User & Collaboration Support
- 50 Racks & Cabinets per User
- Dashboards & Advanced Reporting
- Inventory Collection & Audit
- Mobile App
Integrations
Integrations
NetZoom integrates with Microsoft Visio. For details, contact support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JPMorgan Chase &Co., Rolex, US Navy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A data center asset management software with on-premises and SaaS deployment options.
Company Email
Contact No.
Company's Address
Altima Technologies
2300 Cabot Dr #535
Lisle, IL 60532
USA
NetZoom Comparisons
Popular NetZoom Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Realize The Value of Shared Knowledge
- Empower Customers to Share Experiences, Ideas, and Advice
- Grow Your Knowledge Base with a Community Forum
- User-Friendly Interface
- Speedy Replying and Editing
- Incredible Design Flexibility
- Template Gallery
- Create Customized and Branded Knowledge Bases and Customer Sites
- Knowledge Base Optimization Made Easy
- Justify Ongoing Knowledge Base Projects
- Maximize Knowledge Base ROI
- Understand Your Knowledge Base
- Test Knowledge Base Performance Using Hard Data
- Unified Knowledge Base and Forums Platform
Pricing Info
SmartSupport’s SMB and enterprise pricing plan information is available only upon request. Please contact a sales rep and and ask for a quote.
Integrations
SmartSupport can seamlessly work with other knowledge base applications and solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SunTrust, CyberGlove Systems, BikeReg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful, intuitive, and customizable knowledge base and forum management platform that enables organizations and businesses to improve how they deliver information and support content to their customers; assisting them in realizing the value of shared knowledge, building intuitive and interactive community forums, and testing their knowledge base using quantitative data.
Company Email
Contact No.
Company's Address
Safeharbor Knowledge Solutions
302 4th Street
Satsop, WA 98583
SmartSupport Comparisons
Popular SmartSupport Alternatives
Please keep in mind that while both NetZoom and SmartSupport may offer an excellent set of features every product might be aimed at a different business size. If you are analyzing various solutions you may want to give some attention to a company size they are catering to. Specific features might scale up with no problem for large enterprises but if you run a small or mid-sized business it’s frequently more sensible to refrain paying for customized features that you might never have a chance to use.
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