Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Site Floor Layouts
- Model Data Center & Rack Elevations
- Rack Top & Zero-U Mounting
- Data Center Assets Search
- Real-Life Device Configuration
- Double-Height Slots
- Asset Management by Tenant/Department
- Customizable Data Properties
- Formula Builder
- Excel Spreadsheets Import
- Visio Diagrams Import
- Device Log
- Watermarks
- Connectivity
- Custom Reports
- Labels
- Dashboards
- Agentless Discovery & Monitoring
- Inventory Collection & Audit
- Role-Based Authorization
Pricing Info
Pricing Info
NetZoom – starts at $700.00/user/year
- Single User
- 50 Racks & Cabinets
- Asset Management & Rack Elevations
- Configure Devices with Cards & Modules
- Port Connectivity Management
- Agentless Device Discovery
- Auto-Diagram Rack Elevations in Visio
- NetZoom Visio Stencils
NetZoom Pro – starts at $950.00/user/year
- All NetZoom Features
- Multi-User & Collaboration Support
- 50 Racks & Cabinets per User
- Dashboards & Advanced Reporting
- Inventory Collection & Audit
- Mobile App
Integrations
Integrations
NetZoom integrates with Microsoft Visio. For details, contact support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JPMorgan Chase &Co., Rolex, US Navy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A data center asset management software with on-premises and SaaS deployment options.
Company Email
sales@netzoom.com
Contact No.
Company's Address
Altima Technologies
2300 Cabot Dr #535
Lisle, IL 60532
USA
NetZoom Comparisons
Popular NetZoom Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
No IT Asset Management Software will manate to cover all the needs of a business. Even though key features of NetZoom and Freshservice are important you should also carefully study the integrations supported by a given app. In many cases your team will already be working with other types of SaaS software in your company and it’s definitely better to go with products that integrate well with each other. If you do that you can ensure a reliable transfer of data between your teams and apps, which can considerably reduce time spent on migrating between one product and the next.
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