What is better Mojo Helpdesk or Help Scout? Selecting the right Help Desk Software for your company is not that easy with various functions, options, and offers to consider. On the other hand, depending on our review directory will make it possible for you to cut down the selection process by reading all main products in a single place.
For instance, you can compare Mojo Helpdesk and Help Scout for their tools and overall scores, namely, 8.3 and 8.9, respectively. Similarly, you can check which software has better general user satisfaction rating: N/A% (Mojo Helpdesk) and 98% (Help Scout) to find out which one is better for your company. Don’t just choose the software with the most attractive price, but the solution that offers the most cost-effective value.
We are aware that not all people have the time to test dozens of various services, so we created a list of recommendations that you may find useful. Our top selections for the category are: .
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
It may not always be sufficient to just compare Mojo Helpdesk and Help Scout against each other. Although reliable tools, pricing and user reviews are all crucial and should be included when making a final decision, you should also pay attention to the recognition and awards claimed by each solution. Frequently a less popular product may turn out to be a great choice that was distinguished with B2B awards such as our Experts’ Choice Award which reveals that regardless of limited market presence it’s a significant contender to the apps that rule the market.
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