What is better Miradore or Jira Service Desk? When comparing Miradore and Jira Service Desk, it is simple to see which IT Asset Management Software product is the more effective choice. This means that your company can get the most productive and effective program. You can examine the specifics, for example available tools, costs, plans offered by each vendor, offer conditions, and more
We also let you check their total scores to know which one appears to be better. Miradore has 8.8 points for overall quality and 100% rating for user satisfaction; while Jira Service Desk has 9.0 points for overall quality and 96% for user satisfaction. Likewise, you can also assess which software business is more credible by sending an email inquiry to both and find out which vendor replies sooner.
People who want to save some time or want a Mobile Device Management Software - MDM recommendation from our team might want to investigate these top choices for this year: VMware AirWatch, SAP Mobile Secure, Intune.
Miradore offers Free and Premium plans. Pricing is based on the number of devices you need to support. The free version is also available for startups and small companies with basic requirements.
Free – $0
Stay up-to-date with your device fleet and secure an unlimited number of devices for free.
Unlimited Devices
Device Inventory
Lock & Wipe Device
Reset Passcode
Configuration for Passcode
User Import
Android Enterprise and Zero-Touch
Samsung Knox Mobile Enrollment
Apple Business Manager
Dashboard and Analytics
Premium – $3.30 per device / month
Gain full control over devices and automate device management across multiple platforms.
All Free features +
Kiosk Mode and Other Usage Restrictions
Deploy applications
Patch management for Windows
Blacklist and whitelist applications
Deploy apps purchased from Apple Business or School Manager
Managed Google Play Store application deployment
Manage any device (f.ex. monitors, printers, VR headsets and other peripheral devices)
Drive encryption for workstations
Secure Container
Data management (File deployment, contacts)
Automate application deployment
Automate deployment of configuration profiles
Automate deployment of files
Automate deployment of web shortcuts or Web Clips
Create business policies based on device/user grouping
Web service API
Define permissions based on device groups
Access to MSP portal for managing multiple Miradore sites
Premium+ – $4.75 per device / month
Everything in Premium, PLUS integrations to streamline device workflows, and natively integrated remote support.
An easy-to-use mobile device management solution that offers scalable features to manage devices easier, faster, and more cost-efficiently. It provides application management, user provisioning, group policies, patch management, and automation features.
Jira Service Desk offers different pricing plans depending on your deployment preferences. For their cloud packages, they offer three packages based on the features you require. They also offer per-agent pricing that you can learn more about using their price calculator on their website. Meanwhile, they only offer two self-managed plans that are priced based on where you want to host your data.
Cloud – Free
Up to 3 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
2GB file storage
Community Support
Cloud – Standard ($20/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
250GB Storage
Local Business Hours Support
Cloud – Premium ($40/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
9% uptime SLA
Unlimited Storage
24/7 Premium Support
Self-managed – Server (one-time payment starting at $10 for 3 agents)
Complete control of your environment
A single server deployment
Perpetual license + free year of maintenance
Self-managed – Data Center (starting at $13,200/year for 50 agents)
Jira Service Desk can integrate with 900+ apps from the Atlassian Marketplace including the following:
Jira Software
Slack
HipChat
Google
Confluence
Trello
Tasktop Sync
HappyFox
JEMH
ERPM
Zendesk
Insight
Freshservice
Bomgar
Kelverion
Zephyr
Salesforce
Gliffy
GitHub
Balsamiq
Azuqua
Amity
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Daily Telegraph, Twitter, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.
Every time you select a software that you believe will be an actual asset for your team you shouldn’t simply limit yourself to what reviewers have to say about it. Very often individual experience with the service may change, depending on your own preferences and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every product to give you a quick overview of how actual users of Miradore and Jira Service Desk rate their contact with the software. Our system is built around complex analysis of product mentions on other websites, social networks and blogs, so you will get a full and credible overview of what other users think about every software. In this example Miradore has a total satisfaction rating at 100% while for Jira Service Desk 96% of people express they had an enjoyable experience with it.
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