What is better MiContact Center or VIZOR? We are here to improve the cumbersome process of reviewing Customer Support Software products for you. For example, on this page you can examine the overall performance of MiContact Center (7.8) and contrast it with the overall performance of VIZOR (8.0). You may also match their overall user satisfaction rating: MiContact Center (N/A%) vs. VIZOR (98%).
What’s more, lexamine their functions carefully to see which product can better deal with your company’s requirements. Generally, any business app should allow you to immediately check the big picture, all the while offering you easy access to the details.
Those of you who don't have much time or would like to get a Customer Support Software suggestion from our team may want to take a look at these top choices for the current year: Freshdesk Omni, Freshdesk, Zendesk.
MiContact Center solutions integrate across the portfolio to extend the contact center’s capabilities. These integrations include:
Outbound dialing and campaign management
Quality monitoring and call recording
Workforce management
Third-Party Contact Center Applications
Mitel has partnered with numerous third-party firms that provide complementary applications to MiContact Center Solutions, ensuring users have easy access to pre-integrated, best-in-class solutions.
These solutions include:
Customer Relationship Management
Presence and chat engines
Social media monitoring
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Make a Wish, Starwood Hotels and Resorts, Rock and Roll Hall of Fame and Museuem
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
MiContact Center offers a range of cloud contact center solutions with varying levels of functionality and complexity for businesses of all sizes.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
All the data, information and reviews that we offered in this comparison were taken from official vendor pages, advertising resources available online, actual experience from real clients as well as our individual everyday use of every app by a professional reviewer. We do our best to thoroughly test each app, therefore we not only study it on our own, but we also compare our observations with opinions of other people from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
