What is better MetaCaseDesk or CRMdesk? Selecting the most appropriate Help Desk Software for your business is hard with a lot of features, options, and offers to consider. However, using our review directory will allow you to simplify the necessary steps by reading all main software in a single place.
For instance, you can contrast MetaCaseDesk and CRMdesk for their tools and overall scores, namely, 8.0 and 8.0, respectively. Likewise, you can compare which product has superior general user satisfaction rating: 100% (MetaCaseDesk) and N/A% (CRMdesk) to learn which product is the better option for your business. Don’t just pick the service with the cheapest price, but the service that gives the most cost-effective value.
Currently, the most popular solutions in our Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
You shouldn’t count on just a broad range of features and adjustable pricing plans from a reliable Help Desk Software. Almost as essential as key features is a trustworthy customer support. You want to ensure that when you have any questions about MetaCaseDesk or CRMdesk, or you run into a problem, or maybe you’ll need to ask for a certain change or functionality useful to your team you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. It’s also a significant advantage if you can enjoy personal training or at least a knowledge base you can use.
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