What is better ManageEngine ServiceDesk Plus or Parley Pro? We are here to improve the process of reviewing Contract Lifecycle Management (CLM) Software products for you. For instance, on this page you can examine the overall performance of ManageEngine ServiceDesk Plus (8.7) and contrast it with the overall performance of Parley Pro (8.0). It's also possible to match their overall user satisfaction rating: ManageEngine ServiceDesk Plus (100%) vs. Parley Pro (100%).
Similarly, lexamine their functions in detail to see which product can better tackle your company’s requirements. In general, any business solution must let you to quickly see the big picture, at the same time offering you quick access to the details.
Currently, the best solutions in our Service Desk Software category are: Zendesk, Freshservice, LiveAgent.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Parley Pro supports integration with the following apps:
Adobe Sign
DocuSign
Salesforce
Amazon S3
Okta
Google Drive
Box
Zapier
SAML
OneLogin
PingFederate
Word
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Forbes, Bloomberg Law, Mit Media Lab
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Parley Pro is a contract management solution that improves contracting experiences and strengthens partnerships through automated workflows, interactive collaborations, and actionable insights.
Please pay attention to the fact that while both ManageEngine ServiceDesk Plus and Parley Pro may have an excellent range of features each app might be created for a different business size. If you are studying different apps you should pay attention to a business size they are aimed at. Specific elements could scale up well for huge enterprises but if you run a small or medium company it’s often more sensible to refrain paying for complex features that you may never use.
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