What is better ManageEngine ServiceDesk Plus or Parley Pro? There are many Contract Lifecycle Management (CLM) Software products in the market today. The ideal way to find out which app fits your needs best is to compare them side by side. As an example, here you can compare ManageEngine ServiceDesk Plus and Parley Pro for their overall score (8.7 vs. 8.0, respectively) or their user satisfaction rating (100% vs. 100%, respectively).
Additionally, you can compare their capabilities and pricing stipulations and other valuable data below. When matching products make sure to compare their corresponding functions and mark their differences to get a clearer picture of both deals. Likewise, bear in mind to check non-core features including security, backup, intuitiveness, and customer support.
In case you you need to quickly find the optimal Service Desk Software according to our review team we advise you examine one of these products: LiveAgent, Freshservice, Zendesk.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Parley Pro supports integration with the following apps:
Adobe Sign
DocuSign
Salesforce
Amazon S3
Okta
Google Drive
Box
Zapier
SAML
OneLogin
PingFederate
Word
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Forbes, Bloomberg Law, Mit Media Lab
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Parley Pro is a contract management solution that improves contracting experiences and strengthens partnerships through automated workflows, interactive collaborations, and actionable insights.
No Contract Lifecycle Management (CLM) Software will be perfect enough to cater to all the needs of a specific team. Though key functionalities of ManageEngine ServiceDesk Plus and Parley Pro are important you should also thoroughly explore the integrations supported by every app. Quote frequently your team will already be working with some other SaaS software in your company and it’s definitely wiser to opt for apps that integrate well with each other. If you do that you will be able to guarantee a reliable exchange of data between your teams and software used, which can really reduce time devoted to migrating between one service and the other.
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