What is better ManageEngine ServiceDesk Plus or Oneflow? The perfect Contract Lifecycle Management (CLM) Software is a product that can handle your company’s specific needs. You can find which option works best for your business if you examine a wider range of products before you decide which one is the best.
For instance, ManageEngine ServiceDesk Plus and Oneflow are scored at 8.7 and 8.6, respectively, for general quality and performance. Likewise, ManageEngine ServiceDesk Plus and Oneflow have a user satisfaction rating of 100% and 98%, respectively, which reveals the general satisfaction they get from customers. Moreover, get in touch with a regular user of the software and solicit their comments concerning the software in question.
At the moment, the most popular services in our Service Desk Software category are: Zendesk, LiveAgent, Freshservice.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Oneflow can integrate with a wide variety of third-party applications, including sales and HR software. The following are but a few examples:
Salesforce
Pipedrive
HubSpot
Microsoft Dynamics 365
Upsales
Membrain
SuperOffice
Intelliplan
Adocka
Teamtailor
Jobylon
Sympa
Oneflow also has a Public API and webhooks services that allow you to connect with more third-party solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ServaNet, Byggmax, Kundo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Through Oneflow, sales teams can create responsive, interactive sales proposals and contracts that clients can sign digitally. Live editing ensures that all parties are on the same page during negotiations. Plus, contract analytics help managers keep close track of individual and team performance.
You should keep in mind that even though both ManageEngine ServiceDesk Plus and Oneflow may provide a top quality array of features every app might be created for a different company size. If you are studying different apps you should give some attention to a company type they are aimed at. Specific features could scale up effectively for huge enterprises but if you run a small or mid-sized company it’s usually more sensible to refrain paying for advanced functionalities that you may never have a chance to use.
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