What is better ManageEngine ServiceDesk Plus or Octiv? Getting the most effective Contract Lifecycle Management (CLM) Software for your organization is key to growing your company’s effectiveness. In our platform, you can easily review different solutions to see which one is the appropriate software for your requirements. Here you can match ManageEngine ServiceDesk Plus vs. Octiv and check out their overall scores (8.7 vs. 8.4, respectively) and user satisfaction rating (100% vs. 75%, respectively).
You can even analyze the specifics of pricing, terms, plans, services, tools, and more, and determine which software offers more benefits for your business. In general, choose the software that lets you to change the features and subscription plan to address your business growth or lack of it.
Users who don't have much time or would like to get a Service Desk Software recommendation from our experts might want to take a look at these top choices for this year: Zendesk, LiveAgent, Freshservice.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Octiv integrates with the following business systems and applications:
Netsuite
Salesforce
Docusign
Adobe Sign
MS Dynamics CRM
Webhooks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Angie’s List, Relevant, ZirMed
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Octiv is a provider of a sales productivity platform that drives for efficient process work that empowers teams and businesses. It offers a wide range of CLM functionalities ranging from document generation and localization to e-signature support and real-time reporting.
Almost as important as useful features and user support quality are pricing options given by ManageEngine ServiceDesk Plus and Octiv. While pricing should not be the only element it’s surely an important thing to think about. You should look for a flexible pricing package that can be matched with your business size and painlessly scaled up if your team develops. Be sure that you don’t choose pricing plans that have additional features that you won’t find useful and always make an effort to contact with the vendor directly because enterprises can often count on more affordable prices. You should also give a chance to a free trial or demo of every solution to spend at least some time working with it. It’s a useful experience that doesn’t need you to pay any money and provides you with a solid overview of what it feels like to work with ManageEngine ServiceDesk Plus and Octiv.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
