What is better Lumavate or LiaCX? Finding the suitable Customer Experience Management Software product is as easy as assessing the strong and weaker functions and terms offered by Lumavate and LiaCX. Here it's also possible to match their general scores: 6.3 for Lumavate vs. 8.6 for LiaCX. Or you can check their general user satisfaction rating, N/A% for Lumavate vs. 100% for LiaCX.
We suggest that you take some time to review their unique features and decide which one is the better choice for your organization. Likewise, remember to take into account your company’s or industry’s unique case, such as, a multilingual app for a global staff or a mobile app to help you work on the go.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software products offered out there, but among them these three deserved our special attention: Alchemer, Smartlook, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
In the event you continue having second thoughts about which product will perform best in your case it might be a sound idea to check out each service’s social metrics. Such metrics are frequently a way to see how popular a given app is and how large is its online presence.For instance, if you check Lumavate LinkedIn profile you’ll learn that they are followed by 238 people. In case of LiaCX the amount of followers on their LinkedIn page is 1429.
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