What is better Lumavate or Hotjar? Reviewing products to get the best Customer Experience Management Software need not be complicated. On our review platform, we enable you to match Lumavate and Hotjar and quickly see their differences. We allow you to check their uniqe benefits, supported devices, customer support, costs, terms, and more.
It's also possible to compare their overall score (6.3 for Lumavate vs. 9.6 for Hotjar) and overall customer satisfaction level (N/A% for Lumavate vs. 98% for Hotjar). Devote time to examine your best choices and determine which one is ideal for your company. Likewise, you must check the vendor’s business viability; are they reliable and will they still be operating a few years from now?
Our experts made sure to prepare reviews of all popular Customer Experience Management Software solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Alchemer, Smartlook.
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
You should note that while both Lumavate and Hotjar may offer an excellent array of features each product may be designed for a different company size. If you are studying different apps you may want to focus on a company size they are aimed at. Certain functionalities might scale up effectively for large enterprises but if you run a small or mid-sized business it’s frequently more sensible to avoid paying for advanced functionalities that you may never have a chance to use.
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