What is better LiveOps or Helpshift? Getting the proper Customer Support Software product is as straightforward as contrasting the good and poor characteristics and terms offered by LiveOps and Helpshift. Here you can also match their overall scores: 7.1 for LiveOps vs. 8.9 for Helpshift. Or you can verify their general user satisfaction rating, 99% for LiveOps vs. 89% for Helpshift.
We suggest that you take some time to examine their specific functions and decide which one is the better option for your company. What’s more remember to factor in your company’s or industry’s special circumstances, for example, a multilingual app for a global staff or a mobile platform to help you work on the go.
If you have to quickly locate the top Customer Support Software according to our experts we recommend you examine the following solutions: Freshdesk Omni, Zendesk, Freshdesk.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
Helpshift offers four SMB and enterprise pricing plans, depending on the number of your active web and app users per month and the size of your customer support team. Give the details a look, and choose the best plan for your organization:
A customer support platform for web and mobile app developers and product teams; which has smart segmentation, automated issue resolution, and advanced chat functionalities.
The services analyzed on this page are only a small part of our full Customer Support Software category and you should keep in mind that there might be better solutions available. If you would like to make sure you make the optimal decision for your company we strongly suggest that you test more products first. You can also consider to consult our top 10 Customer Support Software ranking to learn which software are in the current year the highest-rated ones and leaders in the market.
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